"The Home Entertainment Network Ltd" is commited to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
"The Home Entertainment Network Ltd" may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 18th December 2008.
We may collect the following information:
Our primary goal in collecting personal and company information is to provide you with a safe, efficient, and personalised experience. We only collect information about you that we consider necessary for this purpose.
In general, you can browse the Site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to use our services, we may require you to provide contact and identity information, as indicated on the forms throughout the Site. Where possible, we indicate which fields are required and which fields are optional. You always have the option not to provide information by choosing not to register with us.
We automatically collect and process certain information based upon your use of the Site. We use this information to conduct internal research on our users' demographics, interests, and behaviour to better understand, serve and protect you and our community. This information may include the URL that you just came from (whether this URL is on the Site or not), which URL you next go to (whether this URL is on the Site or not), browser information, and your IP address.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.
Under no circumstances will we hold sensitive payment details such as your card number, expiry date and security code.
Any personal information we collect from the Site will be held and used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used to resolve disputes, provide customer support, troubleshoot problems, enforce our User Agreement, and comply with legal requirements.
Privacy - We gather your information so that other people will have it on hand when they win your auction or you win their auction. Personal information is not sold or rented without your permission. Personal information sent to a user regarding a product bought or sold on the auction is not to be used for any other purpose, except for communication concerning the auction item.
You agree that we may use personally identifiable information about you to improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customise the Site's content, layout, and services. These uses improve the Site and better tailor it to meet your needs.
As a matter of policy, The Home Entertainment Network Ltd will never sell or rent your personal information to third parties for their marketing purposes without your explicit consent. However, the following describes some of the ways that we may disclose your personally identifiable information.
(a) My Marketplace. The information provided and maintained by you in My Marketplace is to promote your business. This information will be available to users of the Site without restriction.
(b) Third Party Service Providers. We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Site and issuing our e-mails for us. These third parties will not be allowed to use your personal information for their own purposes.
(c) Legal Requests. At times we may be required by law or legal process to disclose your personal information. Therefore, in response to a verified request by law enforcement or other government officials such as a Section 29 (3) Data Protection Act 1998 form relating to a criminal investigation or alleged illegal activity, or other activity that may expose us or you to legal liability, we can (and you authorise us to) disclose personal information.
If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password or account has been compromised for any reason, you should immediately change your password.